At 8998JILI, gaming should always stay what it’s meant to be — fun. While most players enjoy our platform purely as entertainment, we recognize that for some, gaming can become difficult to manage. This page explains our commitment to responsible gaming, the tools available to help you stay in control, and where to turn if you or someone you know needs support.
Our Commitment to Responsible Gaming
8998JILI operates under a license from the Philippine Amusement and Gaming Corporation (PAGCOR), and we align our responsible gaming practices with PAGCOR’s regulatory standards for player protection. We believe a well-governed, accountable gaming platform is one that supports players not just while they play, but in recognizing when it may be time to step back.
Recognizing the Signs of Problem Gambling
Gaming can start to become a problem when it affects your finances, relationships, work, or emotional wellbeing. Some signs worth paying attention to include:
- Spending more time or money on gaming than you originally intended
- Chasing losses by depositing more to try to “win back” what was lost
- Feeling anxious, irritable, or preoccupied when not playing
- Borrowing money or using funds meant for other obligations to continue playing
- Hiding your gaming activity from family or friends
- Neglecting work, relationships, or responsibilities because of gaming
If any of this sounds familiar — to you or someone close to you — it’s worth pausing and reaching out for support (see Section 6).
Tools to Help You Stay in Control
We provide tools to help players manage their gaming activity, including:
- Deposit Limits — Set a maximum amount you can deposit within a given period, helping you stick to a budget you’re comfortable with
- Session Reminders — Get notified when you’ve been playing for an extended period, so you can decide whether to continue or take a break
- Self-Exclusion — Request a temporary or extended break from your account if you feel you need time away from gaming. In line with PAGCOR’s Responsible Gaming Code of Practice, self-exclusion periods are typically available in 6-month, 1-year, or 5-year durations, with the initial 6-month period being irrevocable once activated
To activate or adjust any of these tools, please contact our customer support team (see Section 7).
Age Verification and Protection of Minors
8998JILI is strictly intended for individuals 18 years of age and older. We take age verification seriously as part of our account registration and KYC processes, and we do not knowingly permit minors to register or play on the Platform. If you believe a minor has accessed or holds an account on the Platform, please report it to us immediately.
Tips for Playing Responsibly
- Set a budget before you play, and treat it as an entertainment expense — not an investment or income source
- Set a time limit for each session, and stick to it even if you’re on a winning streak
- Avoid chasing losses — losses are part of gaming, and depositing more to “win it back” often leads to bigger losses
- Take regular breaks — step away between sessions rather than playing for extended, uninterrupted stretches
- Don’t play under stress or emotional pressure — decisions made while upset rarely lead to good outcomes
- Never borrow money to play — only gamble with funds you can afford to lose
Getting Help — Support Resources
If gaming is starting to affect your life, or the life of someone you care about, help is available:
National Problem Gambling Helpline (NPGH)
Operated by PAGCOR in partnership with Seagulls Flock Organization Inc. (SFO), the NPGH offers free, confidential support from trained para-counselors and mental health professionals, available 24/7.
(02) 8248-9568
National Center for Mental Health (NCMH) Crisis Hotline
For broader mental health crisis support, free from any Philippine network, available 24/7.
1553
These services are independent of 8998JILI and are provided by PAGCOR and Philippine mental health authorities to support players and their families.
Contact Us
If you’d like to set deposit limits, activate self-exclusion, or simply talk to someone about your gaming activity, our support team is here to help — without judgment.
- Live Chat: Available 24/7 directly on the 8998JILI platform
- Phone:
- Email: contact@8998jiliph.org