8998JILI (“we,” “us,” “our”) is operated by Archipelago Gaming Solutions Inc., a company registered in the Philippines with its principal address at 9 Victory Avenue, Tatalon, Quezon City, Metro Manila, Philippines, 1113. We operate under a license from the Philippine Amusement and Gaming Corporation (PAGCOR).
This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use the 8998JILI website, mobile application, and related services (collectively, the “Platform”). By registering for or using the Platform, you agree to the collection and use of your information as described in this policy.
Information We Collect
We collect the following categories of information:
Account and Registration Information
- Username, password, and mobile number provided during registration
- Email address, if provided
Identity Verification (KYC) Information
- Government-issued identification documents
- Proof of address, where required
- Date of birth, for age verification purposes
Transaction and Payment Information
- Deposit and withdrawal records
- Payment method details (e.g., GCash, Maya, bank account, or cryptocurrency wallet information used for transactions)
- Betting and gameplay history
Technical and Device Information
- IP address
- Device type, operating system, and browser type
- Login timestamps and session data
- Cookies and similar tracking technologies (see Section 5)
Communications
- Records of your correspondence with our customer support team via Live Chat, phone, or email
How We Use Your Information
We use the information we collect for the following purposes:
- To create, verify, and manage your account
- To process deposits, withdrawals, and other transactions
- To comply with PAGCOR regulatory requirements and applicable Philippine laws, including identity verification and anti-money laundering (AML) obligations
- To detect, prevent, and investigate fraud, unauthorized access, or other prohibited activity
- To provide customer support and respond to inquiries
- To monitor for responsible gaming purposes, including identifying patterns that may indicate a need for account limits or support
- To send you service-related communications, including updates to this policy, account notices, and (where you have not opted out) promotional communications regarding bonuses and offers
- To improve the performance, security, and functionality of the Platform
How We Share Your Information
We do not sell your personal information. We may share your information with the following categories of recipients, only as necessary for the purposes described above:
- Payment Processors — including GCash, Maya, banking partners, and cryptocurrency payment processors, to facilitate deposits and withdrawals
- Regulatory Authorities — including PAGCOR, where required for licensing compliance, audits, or legal obligations
- Service and Game Providers — third-party game studios and platform service providers necessary to deliver the games and features available on the Platform
- Law Enforcement or Legal Authorities — where required by law, court order, or governmental request
- Professional Advisors — such as auditors or legal counsel, where necessary for compliance or dispute resolution
Any third party we share information with is expected to handle your data in accordance with applicable data protection laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in and maintain session security
- Remember your preferences
- Analyze Platform usage to improve performance
- Deliver relevant promotional content
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to log in or complete transactions.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption of sensitive data during transmission, and monitoring of our systems for suspicious activity.
While we take data security seriously, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with PAGCOR regulatory requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and applicable legal or regulatory obligations, particularly those related to anti-money laundering and financial recordkeeping.
Your Rights
Under the Philippine Data Privacy Act of 2012, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Request deletion of your information, subject to our legal and regulatory retention obligations
- Object to or restrict certain processing of your information, including for marketing purposes
- Data portability, where applicable
To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within a reasonable timeframe, in accordance with applicable law.
Children’s Privacy
The Platform is intended solely for individuals 18 years of age and older. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Address: 9 Victory Avenue, Tatalon, Quezon City, Metro Manila, Philippines, 1113
- Data Protection Officer: dataprotection@8998jiliph.org
- Live Chat: Available 24/7 directly on the 8998JILI platform
- Phone:
- Email: contact@8998jiliph.org